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How do I place an order?

You place an order online by using the checkout feature or select “Pick up from store” to available a visit to the boutique for local pickup.

Can I place an order via telephone?

Yes you can, however payments are accepted via online, PayPal or Bank Transfer to confirm the order.

Do I need to open an account to place an order?

Not at all, you can check as a guest.

How do I book an appointment?.

You can book an appoint via our online booking platform HERE or give us a all on 02084750037 to schedule an appointment.

What payment methods do you accept?

We accept all major debit/credit cards including American Express and Paypal.

Which currencies do you accept?

We are a UK based boutique, payments are processed as GBP £. International orders are processed through your bank and currency conversional the time of purchase.

Is my payment and personal information safe?

Yes, we are GDPR compliant and you can view our privacy policy HERE.

What are your shipping options?

We work with DHL and Royal Mail service. We provide standard and express deliveries for domestic and international.

Where do you ship from?

All our products are shipped from our boutique based in the U.K.

How much does shipping cost?

You can view our shipping prices HERE.

Do you ship internationally?

Yes, we ship to all destinations permitted.

Can I track my order?

Yes, once you process your order and dispatched, a tracking number will be provided.

How long does it take for my order to arrive?

Depending on the service selected, Standard delivery is 3-5 working days, Express is next working day where permitted.

Can I cancel my order?

All orders are final at checkout, you can view our return/exchange policy HERE

How do I return or exchange an item?

Exchange are available when notified within 3 working days of receiving the order and item is returned within 7 working days of notice. A credit note or item of the same value will be provided.

What are your size guides?

You can view our size guide HERE

How can I get in touch with you?

You can get in touch via the following platforms:
Tel: +442084750037
Email: info@khubsooratcollection.com
Instagram: @Khubsooratcollection

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